Privacy Policy

1. About This Policy

This policy applies to the website at kasemren.live and to all in-person and online programmes offered by Kasem Ruam. It covers information collected from visitors, enquirers, and registered programme participants based in Thailand and elsewhere.

Kasem Ruam operates from 78 Tha Phae Road, Chang Moi, Chiang Mai 50300, Thailand, and is subject to Thailand's Personal Data Protection Act B.E. 2562 (PDPA). Where applicable, we also observe the principles of the EU General Data Protection Regulation (GDPR) for participants residing in the European Economic Area.

2. Information We Collect

We collect personal data only when you choose to share it with us. The categories of information we may collect include:

• Contact details — your name, email address, and telephone number, submitted via our enquiry form or programme registration.
• Message content — the text of any questions or comments you send through our contact form.
• Programme participation records — attendance, workshop notes, and programme completion, retained for the purpose of delivering the service you enrolled in.
• Technical data — IP address, browser type, pages visited, and session duration, collected automatically via analytics cookies (with your consent).

We do not collect sensitive financial data such as bank account numbers, investment portfolios, or tax identification numbers through our website.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent — for analytics cookies and optional marketing communications, which you may withdraw at any time.
• Contract performance — to deliver a programme you have enrolled in, issue receipts, and provide post-session support.
• Legitimate interests — to respond to enquiries submitted through our contact form and to maintain basic website security logs.

4. How We Use Your Information

The information we hold is used for a limited number of clearly defined purposes:

• Responding to your enquiry and answering questions about our programmes.
• Confirming enrolment, sending session reminders, and delivering programme materials.
• Sending relevant updates about future courses or workshops — only if you have opted in.
• Improving our website and understanding which content is most useful to visitors.
• Complying with applicable Thai law, including bookkeeping and financial record obligations.

5. Sharing Your Information

We do not sell your personal data. We share information only in the following limited circumstances:

• Service providers — third-party tools that help us operate our website and deliver programmes (such as email platforms and analytics services), who are contractually required to protect your data.
• Legal obligations — if required by Thai law, a court order, or a regulatory authority.

Any third-party service providers we work with are chosen carefully and instructed to handle your data only for the purpose we specify.

6. How Long We Keep Your Data

We retain personal data for the shortest period reasonably necessary:

• Enquiry records — up to 12 months from last contact, unless you enrol in a programme.
• Programme participation records — up to 3 years, to support any follow-up queries and to meet Thai accounting requirements.
• Analytics data — aggregated and anonymised data may be retained indefinitely; identifiable session data is deleted within 26 months.
• Marketing consent records — retained until you withdraw consent, then deleted within 30 days.

7. How We Protect Your Information

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, loss, or misuse. These measures include:

• HTTPS encryption for all data transmitted via our website.
• Access controls limiting personal data to staff who need it to perform their role.
• Regular reviews of the data we hold to remove information no longer needed.
• In the event of a data breach affecting your rights, we will notify you and the relevant Thai authority without undue delay.

8. Cookies

Our website uses cookies to provide basic functionality and — with your consent — to understand how visitors use our pages. We use the following categories:

• Essential cookies — required for the site to work correctly. These cannot be disabled.
• Analytics cookies — help us understand page visits and navigation patterns.
• Preference cookies — remember your cookie consent choice.

For full details and to manage your preferences, please see our Cookie Policy.

9. Your Rights

Under Thailand's PDPA, and where applicable the GDPR, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to raise a concern with Thailand's Personal Data Protection Committee (PDPC).

10. Links to Other Websites

Our website may contain links to external resources, such as the Stock Exchange of Thailand or the Securities and Exchange Commission Thailand. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any external site you visit.

11. Minors

Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us immediately and we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after any update constitutes acceptance of the revised policy. For significant changes, we will provide a more prominent notice.